Passenger Rights

You are always welcomed to contact to our Customer Relations Department regarding to your rights.

Phone

: +90 (242) 349 33 00

E-Mail Address

: [email protected]

Address

: Güzeloba Mah. Barınaklar Bul. No:156 A-B Antalya / Turkey

EU Departure Flights

Regulation (EC) No 261 2004 Yolcu Hakları Bilgilendirme Broşürü TR FH Dış İstasyonlar Passenger Rights Information Brochure EN FH Out Stations

Turkey Departure Flights

SHY Yolcu Yolcu Hakları Bilgilendirme Broşürü TR Passenger Rights Information Brochure EN Yolcu Hakları Değerlendirme ve Uygulama Esasları Genelgesi-2023

United Kingdom Departure Flights

UK 261 legislation - The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019

Saudi Arabia Departure Flights

Passenger Rights Protection Regulations

National Enforcement Bodies

National Enforcement Bodies are assisting passengers in the event of denied boarding, cancellation or long delays of flights under Regulation (EC) No 261/2004. Whenever required, you can contact the National Enforcement Body in the country where the incident occurred.

Contact details of National Enforcement Bodies

Passenger Rights Form

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Personal Data

Flight Details

Details

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