Medical Assistance

DISABLED PASSENGERS AND PASSENGERS WITH REDUCED MOBILITY

Disabled passenger or passenger with reduced mobility is a passenger whose movements are hindered physically or sensually due to mental inability, old age, disease or any other hindrance and that require special care and service for that reason.

• BLND: Blind.
• DEAF: Passenger who is deaf or a passenger who is deaf with put speech.
• DEAF/BLIND: Blind and deaf passenger, who can move about only with the help of an accompanying person.
• MEDA: Passengers whose mobility is impaired, due to clinical cases with medical pathology in progress, being authorized to travel by medical authorities. Such passenger usually has social coverage in relation to the illness or accident in question.
• WCHR: Passengers who can ascend and descend steps and move in the aircraft cabin but who require a wheelchair for distance to/from the aircraft.
• WCHS: Passengers who cannot ascend and descend steps, where the wheelchair is required to/from the aircraft and the passenger must be carried up/down the steps but is able to make their own way to/from cabin seat.
• WCHP: Passenger with a disability of the lower limbs who has sufficient personal autonomy to take care of himself, but who requires assistance to embark or disembark and who can move in the aircraft cabin only with help of on-board wheelchair.
• WCHC: Passengers who are completely immobile and require a wheelchair to/from the aircraft and must be carried up/down the steps and to/from their cabin seat.
• MAAS: Meet and assist. All other passenger in need of special help.

PASSENGERS REQUIRING MEDICAL CLEARANCE

Passengers who appear to have a communicable disease or condition that could pose a direct threat to the health and safety of others on the flight, sick and injured passengers shall only be accepted if they hold a written flight authorization / fitness report by a medical doctor.
Whenever a certificate for fitness to travel by air from a medical doctor is required, this certificate shall also contain a statement about the necessity of an accompanying person/attendance. Should the certificate state such a necessity, passengers shall provide their own accompanying person / attendance. Medical clearance should be presented preferably in the English language. Other languages are acceptable provided that the content is verified by the Commander or the cabin crew.

• LEGL (Leg in cast)–for passengers with a left leg in a full cast or fused knee, (only to be used in conjunction with SSR code MEDA).
• LEGR (Leg in cast)–for passengers with a right leg in a full cast or fused knee, (only to be used in conjunction with SSR code MEDA).
• LEGB (Leg in cast)–for passengers with both legs in a full cast, (only to be used in conjunction with SSR code MEDA).
• MEDA (Medical case)–company medical clearance may be required. Generally, not to be used for passengers with reduced mobility who only require special assistance or handling. However, depending on the reason for reduced mobility, it may be necessary to have a medical clearance in some cases.
• OXYG (Oxygen)–for passengers travelling either seated or on a stretcher, needing oxygen during the flight (only to be used in conjunction with SSR Code MEDA).
  Passengers who require in-flight therapeutic oxygen shall use the equipment provided by Freebird Airlines, only supplied in the event of a medical emergency. Please kindly contact [email protected] address for further information.
  Other portable oxygen, except small cylinders 2L/200bar units shall not be allowed for use during the flight, unless according to Dangerous Goods Regulations. The total numbers of oxygen bottles are restricted to a total number not exceeding %10 of the cabin configuration.
  Freebird Airlines shall accept the passenger’s empty oxygen bottles with the valves open as checked baggage.
  The Passenger shall be in receipt of a Doctor’s Certificate specifying the following:
  • type of condition
  • fitness to fly
  • The crew has to be informed of the fact, that oxygen is required.
• Portable Oxygen Concentrator PPOC/CPAP-for CPAP/Sleeping or oxygen devices which are not containing liquid oxygen devices;
  Passengers may take their sleeping devices(without oxygen) or PPOC(Portable Oxygen Concentrators which are not containing liquid oxygen to cabin on the flight free of charge.
  If the passenger needs to use his/her device during the flight, the cabin crew needs to be informed. There is no electricity on our aircrafts.
  Medical clearance should be presented preferably in the English language. Other languages are acceptable provided that the content is verified by the Commander or the cabin crew.
  Freebird Airlines does not accept any liability in case of any negative situation (such as security check or etc.).
• STCR (Stretcher Passenger) Such service is not applicable for the commercial flights. In case of an aircraft used exclusively for the transportation of a group, prior confirmation shall be given by the Directors of Ground Operations and Technical Management. Please kindly contact [email protected] address for further information.