Frequently Asked Questions

Can you please tell us about Freebird Airlines?

Freebird Airlines is an airline company owned by Gozen Holding which has been providing representation, supervision, fuel, security and training services across the aviation industry for more than 40 years. Established in 2001, Freebird Airlines operates charter flights particularly to Antalya, its headquarters, and to many other destinations in Europe.

Which aircraft type does Freebird Airlines have?

Operating with a young and modern fleet, Freebird Airlines flies with 8 Airbus A320 type aircraft.

How many kilograms is my baggage allowance?

Adult passengers are limited with a 20 kilogram baggage allowance. Carry-on baggage allowance is 8 kilograms.

How many kilograms of baggage allowance do infants and minors have?

Minor passengers (2-12 years old) have 20 kilograms of baggage allowance and infant passengers (0-2 years old) have 10 kilograms of baggage allowance. Minor passengers have 6 kilograms of carry-on baggage allowance but infants have no carry-on baggage allowance. Strollers/pushchairs will be accepted for free up to 10 kilograms.

Can I purchase excess baggage before my flight?

You can purchase excess baggage for a better price on our Freebird Airlines web site before your flight.

How much is charged for excess baggage or excess weight?

If your baggage is heavier than the limit mentioned in the transportation rules, you will be charged €8 in cash at the counter for each kilogram.

Can I shop from duty free on board the aircraft ?

We have duty free sales on board the aircraft. You can pay either in cash or by credit card, as you wish.

Can I purchase food and drinks on board the aircraft ?

You can purchase food and drinks on board the aircraft. You can purchase these products in cash, only. You can purchase these products for a better price on our Freebird Airlines web site before your flight.

Do I have the right to cancel, change or refund the additional services purchased?

You don't have the right to cancel, change or refund the additional services.

During what hours do the counters provide service?

The counters will be able to provide you with service 3 hours before your scheduled flight.

What can I do to make a booking for a sports equipment?

You can purchase a sports equipment booking on the special baggage section.

When will be the deadline of the additional services that i require?

You can reserve your seats and purchase special baggages and extra weight allowances up to 6 hours, order menus and special meals up to 72 hours before scheduled flight time.


In order to improve the travel experiences of our passengers with reduced mobility, we kindly ask them to contact us by e-mail via groundops@freebirdairlines.com.


Warning: If you make a booking through the agency of any third party (e.g.: tour operators and agents), some of the services may differ.